Privacy Policy

Last Updated: 13 January 2026

Introduction

Welcome toMama Gaia Kalamata (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website https://www.mamagaiakalamata.com/ (the “Site”) or make a reservation with us.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

Make a reservation or inquiry.
Contact us via email or our contact form.
Sign up for our newsletter (if applicable).

The personal information we collect may include:

Name and Surname
Email address
Phone number
Booking dates and details
Payment information (processed securely by third-party providers, we do not store card details).

How We Use Your Information

We use your personal information for the following purposes:

To facilitate and manage your booking.
To communicate with you regarding your stay.
To comply with legal obligations (e.g., tax authorities).
To improve our website services.

Sharing Your Information

We do not sell your personal data. We may share your data with:

Service providers (e.g., website maintenance byRed Matter, cleaning staff, accountants) strictly for business operations.
Legal authorities, if required by Greek law.

Booking & Payment Processing

To manage our experience bookings and reservations efficiently, we useBokun.io (a TripAdvisor company) as our booking engine provider. When you make a reservation on our website:

Your personal data (name, contact details, booking preferences) is transferred to and processed by Bokun securely.
Payment transactions are processed through secure payment gateways connected to the Bokun platform. We do not store your credit card details on our servers.

By making a booking, you acknowledge that your data will be processed in accordance withBokun’s Privacy Policy (available at https://www.bokun.io/privacy-policy).

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by tax and legal regulations.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“Right to be Forgotten”).
Withdraw your consent at any time.

To exercise these rights, please contact us at: mamagaia.kalamata@gmail.com

Contact Us

If you have any questions about this Privacy Policy, please contact us at: